Shipping to anywhere in Québec is $9.99, $12.99 for all other Canadian provinces or $19.99 in the United States, unless otherwise indicated (either it be for a sale or a product promotion). Free shipping is applied to all orders of $100 and more in Quebec and 150$ for the rest of North America. Shipping costs are calculated by weight of shipment for all orders.
To exchange or return your product, mail your parcel to:
Petit Hurricane Co.
2988 boul. Curé-Labelle
Prévost, QC J0R 1T0
You will be responsible for paying for your own shipping costs for returning your item. For exchanges, Petit Hurricane Co. will cover the delivery cost of sending your exchanged item(s) back to you. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item and we are not responsible if an item gets lost during delivery. We also strongly discourage using private shipping companies to return your item to us. These companies often charge us fees upon reception of your package, which we must refuse to pay. In that case, your package will be returned to you. We recommend sending your package through your local post office.